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Frequently asked questions
Are the product colors accurate?
We try to display colors as accurately as possible. Slight variations may occur due to lighting or screen settings.
Are your products ready-made or made to order?
Some products are ready-made, while others are made to order. Details are mentioned on each product page.
Can I customize my order?
Yes,For customisation please contact us before placing your order.
What should I do if I receive a damaged or wrong item?
Please contact us within 24–48 hours of delivery with photos, and we’ll resolve it as quickly as possible.
How can I contact customer support?
You can reach us via email, WhatsApp, or Instagram DM. Our support team is happy to help.
Can I exchange or return an item?
6. Yes, we offer exchanges/returns within a specified period. Items must be unused and in original condition. Please check our Return Policy for details.
How do I track my order?
Once your order is shipped, you will receive a tracking link via email or WhatsApp to monitor your delivery status.